We're looking forward to seeing you at the 2025 ACCUPLACER and TSIA2 Conference and Training scheduled for June 11–13, 2025, in Austin, Texas.
Visit the event page for more information.

ACCUPLACER

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Active Page: Frequently Asked Questions

Educator FAQ

ACCUPLACER Platform Access

My account is expiring/has expired or is locked. What do I do?
Can ACCUPLACER institutions control their users' levels of access to the platform?

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Establishing a New ACCUPLACER Institution

Is my high school eligible to have an ACCUPLACER account?
What is the process for completing an ACCUPLACER New Institution Request (NIR)?
How do I know if my computers meet specifications required to administer ACCUPLACER?
What options are available for proctoring ACCUPLACER tests?
Do ACCUPLACER proctors need to be certified?
What is ACCUPLACER’s data privacy policy?

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Test Information and Scoring

What are the subject areas of ACCUPLACER tests?
What is the time limit for ACCUPLACER tests?
How can we ensure that our ACCUPLACER scores are valid?
How is ACCUPLACER scored?

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Ability To Benefit (ATB)

What is ATB?
Where can I learn more about ATB?
Is there an age requirement to be eligible for Ability-to-Benefit Title IV, HEA student assistance (Title IV aid)?

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Ordering

What's New for ACCUPLACER Online Ordering?
How many ACCUPLACER test units should I order?
How do I create a price quote for my institution?
How do I order ACCUPLACER test units and how long will it take for my order to be processed?
I would like to place an order, but don't know my Institution or Site ID. How do I find it?
When ordering test units, how do I ensure that my test units are placed in the appropriate location for immediate use?

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Support

How do I contact ACCUPLACER technical support?
Where do I find the ACCUPLACER Knowledge Base, User's Guides, and other helpful resources?

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ACCUPLACER Test Units

How do ACCUPLACER test units work?
Why do I receive emails notifying me of Low Units when it appears all my sites have units?
How do I transfer test units from one site to another?

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